Reset & Recharge Massage Therapy
What information do I hold, why do I have it and who will I share it with?
Currently I hold appointment records, completed consultation form and treatment records with your details.
These details include your name, address, date of birth and various means of contacting you.
Personal data
Your phone / mobile number and email address – these are required so I can contact you.
Health Related Data
Consultation Form – all clients must complete a consultation form, so I can understanding your medical and health history.
This is needed for insurance reasons and to make sure the treatment is safe and appropriate for you.
Treatment Records – these are my notes detailing the results of my assessment and what treatment I have provided.
It is a condition of my Insurance Policy to take and retain client records for at least 7 years following the last treatment you received. In the case of treatment to minors, records will be kept for 7 years after they reach 18.
I may need to share your data with authorised legal, regulatory and insurance authorities, if required.
After 7 years following the last treatment we will destroy all of your records by shredding them.
How and where do I hold your data?
All Consultation forms and Treatment records are kept in my clinic. Only I have access to these records and I will take all appropriate steps to protect the confidentiality, integrity, availability and authenticity of your data.
Your Individual Rights under the Data Protection Act 2018.
You have:
the right of access to your personal data;
the right to object to the processing of your personal data;
the right to restrict the processing of your personal data;
the right to rectification of your personal data;
the right to erasure of your personal data;
the right to data portability (to receive an electronic copy of your personal data);
My Rights
In exercising your rights, please understand that in some situations I may not be able to fully meet your request, for example if you request me to delete all your personal data, I am required to retain some data for taxation, legal, regulatory and insurance purposes.
You should understand that when exercising your rights, a substantial public or vital interest may take precedence over any request you make. In addition, where these interests apply, I am required by law to grant access to this data for law enforcement, legal and/or health related matters.
Complaints
If you are dissatisfied with the way in which I process your personal data, you have the right to complain to the UK’s Data Protection Supervisory Authority, the Information Commissioner’s Office (ICO). The ICO may be contacted via its website which is https://ico.org.uk/concerns.
How to contact me
If you have any questions regarding the use of your data and your rights, please contact me on JenGreyMT@gmail.com